Blogger from Jan 27 throught 31

Current Week Objectives

• Setting up desktop computer for patient waiting in the family lounge
• PC help desks answering phone call relating to IT issue
• Understanding the procedure here at AMH

Current Week Accomplishments/Hours Worked 

•  I have worked at least 24hours in a weeks
• Helping as a PC help desks

Next Week Objectives 

•  Helping AMH with PC imaging

Key Lessons Learned/New Skills Acquired

• Help desk must stay calm when getting difficult caller no matter what the situation was

Issues and Concerns

• Understanding to AMH procedure and system application