Blog from Feb 3 through Feb 7

Current Week Objectives

• Learning about imaging windows 7 pc
• PC help desks answering phone call related to IT issue

Current Week Accomplishments/Hours Worked 

•  I have worked at least 24 hours in the third week of working here at the Abington Hospital

Next Week Objectives 

•  Imaging windows 7 PC & setting up desktop PC called "tiny"

Key Lessons Learned/New Skills Acquired

• Staying calm when handling difficult caller
  

Issues and Concerns

• none for this week