My last week of my my Internship (which I'm going to miss)

Week of May 26th  to 30th

 Current Week Objectives 
we as IT help desk must gave them direction on how to use certain application.  

• PC help desks in morning in the data center

Current Week Accomplishments/Hours Worked

• Resetting employee password for email and windows
• Reset standard register password its an application for pay stub 
• Reset reporting event is password 
• Reset PHS - path way health system password
• Gave user new procedure on how to use the new Citrix to SCM 
• Troubleshoot, configure Wireless Cart on wheel

Next Week Objectives 

• Directing Users with the new login to SCM through Citrix

Key Lessons Learned/New Skills Acquired

• Communication is very important 
• Learn from each other
• Help out with anything that you can
  

Issues and Concerns 

• If something is not clear don't be afraid to ask question or ask can you clarify that